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Setup & Troubleshoot
Dialup Connections
Mail & News
Web Browsers

General Information
Servers and Settings
Spam & Security
Virus Protection
Tech Tips & Support Links
Virtual Applications


   

Tech Tips

General Tips and Tricks
Virus Protection - See this tip for how to protect your computer against viruses.
Parts of a Computer - This tip describes different parts or your computer, eaching performing one or more functions - input, output, processing, or storage.
Send a card online - This tip provides you with some websites that allow you to send greeting cards by email to your friends and family.
Search Engine Tips - This tip provides you with some tips for finding what you're looking for using search engines. What's your favorite search engine? Take our SURVEY that is included on this page.
Screen Resolution - The resolution defines how much stuff you can view at once on your screen. The higher your resolution, the more visible room you have available. What's your screen resolution? Take our SURVEY that is included on this page.
Open with ? - See this tip for how to open a file when a program does not open and you are prompted to select a program.
Keyboard shortcuts - Save time using keyboard shortcuts to copy/paste, close windows, switch programs and more. See this tip for common Windows and Macintosh keyboard shortcuts.
Password security - See this page for tips on selecting a secure password and how to change your password.
Windows
Windows XP Profiles - See this tip for information on how to create and use Windows XP user profiles.new
Keep your computer up to date See this tip for general guidelines for cleaning up unwanted files and defragmenting your hard drive in addition to getting updates from Microsoft.
Disabling Messenger Service popups - Tech tip for disabling the popup windows for "University Diploma" and other messenger popup windows often seen on Windows XP.
System File Checker (SFC) -and- System Configuration Utility (SCU) - See these pages for information on how to use the System File Checker to scan for altered files or extract files that need to be replaced. For Windows ME and Windows XP, the SFC is part of the System Configuration Utility. new
Web browser
Popups too big to hit the close (x)? - Try using Alt+F4.  You can also use F11 to bring it down to size and then hit the x to close as usual.  new
Save your bookmarks - See this tip for how to back up and restore all those links you've collected in your bookmarks/favorites folder.
Saving images on web pages - Want to save an image from a web page to your hard drive? - as your desktop? See this tip for how to save images from the web.
Web page printing tips - This tip shows you how to preview a web page before printing, remove or customize headers and footers when printing, print web page with margine that are too wide for 8 1/2 x 11 paper and result in clipped content, printing from a single frame on a web site that uses frames, conserving color ink by printing in grayscale, printing selected content, and watching for printer friendly pages.
Troubleshooting: Diagnostics and Utilities
Ping and Traceroute - The ping and traceroute utilities are used to diagnose problems related to Internet connectivity and routing. See this tip for how to use these utilities and interpreting results.
Email and News
Email links - If you receive email with a link to a webpage that spans more than one line and therefore cannot get to that page, see this tip.
Autoresponder: Vacation time! - If you are going on vacation and will not be checking email, set up an autoresponder to alert people who email you to the fact that you are away.
Instant Messaging
Selecting an Instant Messenger - Summary of the benefits of each of today's most popular IMs.

 


Help us help you! If you contact Chief Internet support for assistance please write down any error messages you get when trying to connect to the Internet. Include the name and version of your operating system and the exact text of all error messages. If this information is included in an online case submission or provided to a support representative, it will greatly speed up the troubleshooting process.

Please be aware that some troubleshooting may require uninstallation and reinstallation of operating system files. To ensure that this type of troubleshooting can be accomplished if required, please be sure that you have to have original Operating System CD or Operating system source files on disk on hand.